AI voice agent for healthcare and regulated industries

Handle more patient calls without adding staff

Every patient call answered: resolved on the spot or passed to the right person.

20 minutes with our team to see if EasyVoice fits.

2,000+ calls/week in production GDPR-ready, EU-hosted Works with your phone system
Want to offer EasyVoice to your own customers? → Platform partners
Partners & research
The problem

When call volume outgrows your team, availability breaks.

What it costs you today:

Peaks & missed calls

At busy times patients can't reach you, so they complain or go elsewhere.

Staff tied up with routine

Your team is stuck on repetitive requests instead of the cases that need people.

Exceptions without context

Exceptions reach the wrong person, without the information already captured.

How it works

From call to resolved task, in one conversation.

1

Greeting and consent

The caller is greeted and the automated consent step runs.

2

Request resolved

EasyVoice understands the request and resolves it in the conversation: appointment, change, information.

3

Handover when needed

What needs a person goes to the right team, with summary and captured data.

4

Structured record

The outcome is saved as a structured record and, where integrated, sent to your systems.

Why EasyVoice

For call workflows too important for a standard bot.

More depth, integration and control than a basic phone assistant, without the cost and complexity of an enterprise platform.

Built for regulated data

An automated consent step at the start of every call, built into the call flow rather than the prompt.

Fits your systems

Connects via API, webhooks and MCP, not tied to one practice-software ecosystem. Integration is scoped and agreed upfront.

Fast and bounded

A dedicated solution architect, a scope agreed upfront and clear goals, not an open-ended programme.

Built for healthcare teams that run on the phone.

Clinic groups & outpatient networks
Hospitals
Diagnostics & laboratories
Telemedicine providers
Health insurers

For organisations with high patient call volume.

Use cases

For the calls your team gets every day.

Appointments

Appointment booking, rescheduling and cancellations, handled in the call.

Information & FAQ

Opening hours, preparation instructions, documents to bring: answered reliably.

Patient intake & callback requests

Patient details captured on the first call, callback requests logged cleanly.

Handover only when needed

What EasyVoice can't resolve itself goes to the right department or site, with all the captured information.

Health insurers

Member service requests and status questions resolved on the call; complex cases to the right team, with captured data.

Security & compliance

Built for sensitive patient data.

Built from the start for sensitive patient data, with protection built in.

  • EU hosting and DPA
  • Automated consent step at the start of every call
  • Handover to your staff with summary and data
Technology & security →
For platforms

Want to offer voice AI to your own customers?

Software, healthtech and telecom platforms offer EasyVoice under their own brand.

Discuss a partnership
FAQ

Commonly asked questions

Yes. EasyVoice processes data with EU-only hosting. We sign a DPA, run an automated consent step at the start of every call, and support role-based access.

We integrate via REST APIs, MCP servers, and standard telephony (SIP). Common patterns include CRM lookups, calendar bookings, EHR record retrieval, and trigger-based downstream workflows. Our solution architects handle the integration design during onboarding.

German, English and Spanish, with further languages on request.

We start with one defined workflow and agree scope, timeline and goals upfront. We set the concrete timeline together in our first call.

Transfer to your team when the patient asks for a person or the request needs one. The summary and captured data are available to your staff within seconds.

EasyVoice is built for healthcare organisations with high inbound call volume and repeatable request types. Single practices with few calls are usually better served by a standard phone assistant.

Contact

Let's talk

20 minutes with our team.

  • We look at your call workflow.
  • We check whether EasyVoice fits your team.
  • If it fits, we plan a scoped pilot together.

+43 660 1414213 · sales@emergo.dev

Partner? Let's talk.