Peaks & missed calls
At busy times patients can't reach you, so they complain or go elsewhere.
Every patient call answered: resolved on the spot or passed to the right person.
20 minutes with our team to see if EasyVoice fits.
Want to offer EasyVoice to your own customers? → Platform partnersWhat it costs you today:
At busy times patients can't reach you, so they complain or go elsewhere.
Your team is stuck on repetitive requests instead of the cases that need people.
Exceptions reach the wrong person, without the information already captured.
The caller is greeted and the automated consent step runs.
EasyVoice understands the request and resolves it in the conversation: appointment, change, information.
What needs a person goes to the right team, with summary and captured data.
The outcome is saved as a structured record and, where integrated, sent to your systems.
More depth, integration and control than a basic phone assistant, without the cost and complexity of an enterprise platform.
An automated consent step at the start of every call, built into the call flow rather than the prompt.
Connects via API, webhooks and MCP, not tied to one practice-software ecosystem. Integration is scoped and agreed upfront.
A dedicated solution architect, a scope agreed upfront and clear goals, not an open-ended programme.
For organisations with high patient call volume.
Appointment booking, rescheduling and cancellations, handled in the call.
Opening hours, preparation instructions, documents to bring: answered reliably.
Patient details captured on the first call, callback requests logged cleanly.
What EasyVoice can't resolve itself goes to the right department or site, with all the captured information.
Member service requests and status questions resolved on the call; complex cases to the right team, with captured data.
Built from the start for sensitive patient data, with protection built in.
Software, healthtech and telecom platforms offer EasyVoice under their own brand.
Discuss a partnershipYes. EasyVoice processes data with EU-only hosting. We sign a DPA, run an automated consent step at the start of every call, and support role-based access.
We integrate via REST APIs, MCP servers, and standard telephony (SIP). Common patterns include CRM lookups, calendar bookings, EHR record retrieval, and trigger-based downstream workflows. Our solution architects handle the integration design during onboarding.
German, English and Spanish, with further languages on request.
We start with one defined workflow and agree scope, timeline and goals upfront. We set the concrete timeline together in our first call.
Transfer to your team when the patient asks for a person or the request needs one. The summary and captured data are available to your staff within seconds.
EasyVoice is built for healthcare organisations with high inbound call volume and repeatable request types. Single practices with few calls are usually better served by a standard phone assistant.
20 minutes with our team.
+43 660 1414213 · sales@emergo.dev
Partner? Let's talk.