Enterprise AI voice agents

Thousands of customer calls.
Answered in seconds.

Built for the world's biggest call operations — open to anyone with a phone line.

GDPR & EU data residency Live with a major German healthcare provider · 1,700+ calls/week On-premise option
Trusted in regulated industries
How it works

Three modes. One platform.

EasyVoice covers the full spectrum — from fully automated to human-led with AI in the background. Use one mode or all three.

Mode 01

100% AI

Fully automated inbound calls — no human agent needed. Handles eligibility checks, bookings, FAQs, and prescription renewals around the clock.

  • Unlimited concurrent calls, 24/7
  • Intent detection & structured data extraction
  • Actions pushed to CRM, calendar, EHR
Mode 02

AI + Human

AI handles routine calls and escalates complex cases to human agents — with full context preserved. Warm transfers in both directions.

  • Intent-based routing, no IVR menus
  • Warm transfers with live call summary
  • Human-to-AI handback for follow-ups
Mode 03

Human + AI Assist

AI listens silently on human-to-human calls. The moment the call ends, the QA team receives a full transcript, compliance score, resolution status, and flagged issues.

  • Real-time transcription, zero interruption
  • Post-call QA report delivered automatically
  • Compliance flags, resolution score & sentiment
Core capabilities

Six things every enterprise voice agent needs. We do all six.

From conversation engine to integrations to compliance — a single platform that replaces a patchwork of IVR, voicebot, and contact-center middleware.

Industries

Built for organisations where calls are the front door.

EasyVoice is purpose-built for high-volume, regulated environments. We bring deep healthcare experience and a stack that scales the same way across financial services and large enterprise operations.

Healthcare

Member services, eligibility, benefits, prior authorisation status, appointment routing. Already deployed with a major German healthcare provider and integrated with downstream clinical workflows.

Member services Eligibility Appointments

Banking & financial services

Card services, fraud triage, balance and transaction lookups, lending pre-qualification. Strong consent gates, full call auditability, and BaFin/EBA outsourcing-aware deployment models.

Card services Fraud triage Loan inquiries

Insurance

Policy questions, FNOL intake, claims status, renewals. Captures structured claim data on the call and routes complex cases to the right specialist team without IVR menus.

FNOL intake Claim status Renewals

Telco & utilities

Outage triage, billing inquiries, account changes. Handle peak surges without staffing for the spike — and warm-transfer the small fraction that genuinely needs a human.

Outage triage Billing Account changes

Public sector

Citizen services, agency hotlines, HR shared services, IT helpdesks. Multilingual by default, fully auditable, on-premise option for sovereign requirements.

Citizen services HR helpdesk IT support

Pharmacy

Prescription renewals, medication queries, insurance verification. Automate the high-volume routine calls while keeping pharmacists free for patient consultations.

Prescription renewal Insurance check Medication queries
Technical overview

A serious stack for serious call volume.

EasyVoice is engineered for low latency, high concurrency, and regulated environments — with the orchestration glue that turns conversations into business data.

Engine

Built for natural conversation

  • AI stack: modern STT + LLM + TTS combination, swappable per language.
  • Natural turn-taking: VAD and barge-in support for authentic conversation.
  • Voice branding: professional voice library or custom voice cloning for your corporate identity.
  • Performance monitoring: live latency and response-time metrics (rolling out).
Routing

Routing that actually understands

  • Intent-based routing: no menus. Listens, understands, routes.
  • GDPR consent gates: automated consent capture before any data is processed.
  • Human-AI handovers: warm transfers in both directions, full context preserved.
  • Topic-based routing: dynamic routing based on live conversation content.
Agentic AI

Conversations become structured data

  • Autonomous actions: book/reschedule/cancel appointments, push orders to your CRM, trigger downstream workflows via API and MCP.
  • Conversation intelligence: every call transcribed, summarised, and analysed automatically.
  • Automated data extraction: structured fields, names, intents — delivered via email or API trigger.
Documentation & QA

AI that listens, so your QA team doesn't miss a thing

  • Live listening: passive presence on agent–customer calls for documentation.
  • Automated documentation: real-time transcription and post-call summaries for efficient follow-up.
  • Quality analytics: same analytics pipeline as AI agents — measure outcomes and customer intent across all calls.
Security & compliance

Engineered for regulated industries.

EasyVoice was built from day one to live next to sensitive customer data — patient records, financial accounts, identity information. Compliance is not an afterthought, it's the architecture.

GDPR compliant

All processing under EU data protection standards. We sign a DPA and support full audit logs and role-based access as standard.

EU data residency

European cloud hosting only. Your data never leaves the EU — no transatlantic transfer, no third-country exposure.

On-premise deployment

Run orchestration and AI models inside your own data center. Full data sovereignty for regulated workloads that can't touch the cloud.

Integrations

Connects to the systems you already run.

EasyVoice sits on top of your existing stack. No rip-and-replace — it plugs into your telephony, your CRM, and your backend systems via standard APIs.

Telephony

SIP trunk or number forwarding. Works with your existing phone numbers — no migration needed.

CRM & backend systems

REST API and webhook support. Call outcomes, transcripts, and extracted data pushed in real time.

EHR & clinical systems

Reads and writes structured data to health information systems. Designed for healthcare data handling requirements.

Calendars & scheduling

Live availability checks and booking confirmation directly on the call — no manual follow-up needed.

MCP server support included — connect any tool that exposes an MCP endpoint.
Data flow per call
Incoming call (SIP / number forward)
EasyVoice
Intent detection Consent gate Transcription Action execution
CRM update + structured call record
Calendar booking / EHR write / webhook trigger
SMS confirmation to caller
Hear it in action

Hear EasyVoice on a real call

Don't take our word for it — pick up any phone and call our AI assistant. Live, multilingual, ready 24/7.

Talk to our AI Voice Assistant:

+44 7888 868730

Free to call · Multilingual · Available 24/7

Real scenarios

A look at what real calls look like.

One tab per use case. See how EasyVoice handles intent, executes the action, and writes structured data back to your systems.

MS
Member Services · Inbound +49 30 ••• ••• · German · 00:00 → 01:48

Extracted & pushed to your systems

How it works · Plans

Two ways to use EasyVoice

From a global health insurer with thousands of calls per day to a single-doctor practice — pick the path that fits.

For enterprise

Built with you, at your scale

For organizations handling hundreds or thousands of calls per day, with regulated data and deep integration needs.

  • Dedicated solution architect & custom rollout
  • CRM, EHR, telephony & MCP integrations
  • European cloud or on-premise deployment
  • Voice cloning, custom personas, multilingual
  • DPA, security review, SLA & named support
  • Custom pricing per volume & integration scope
Talk to sales
For self-service

Built by you, ready in minutes

For solo professionals, small clinics and SMBs who want their AI phone agent live today, with no integration work.

  • Self-service onboarding — live in minutes
  • Knowledge base from your docs or URLs
  • Standard voices & languages
  • Transcripts, summaries, SMS confirmations
  • Forward your existing number or get a new one
  • Monthly subscription, cancel anytime
Start self-service setup
FAQ

Commonly asked questions

Yes. EasyVoice processes data under GDPR with EU-only hosting. We sign a DPA, support role-based access and full audit logs, and can deploy orchestration plus AI models on-premise inside your own environment for maximum sovereignty.

We integrate via REST APIs, MCP servers, and standard telephony (SIP). Common patterns include CRM lookups, calendar bookings, EHR record retrieval, and trigger-based downstream workflows. Our solution architects handle the integration design during onboarding.

Out of the box: German, English, French, Spanish, Italian, Dutch, Polish, Portuguese, and more — with a library of professional voices. Enterprise customers can clone a custom brand voice for a fully consistent corporate identity.

Self-service Starter agents go live the same day. Enterprise rollouts with custom integrations and on-prem deployment typically take 4–8 weeks, depending on integration scope and procurement processes.

When the AI detects a case requiring escalation — sensitive complaint, identified fraud signal, complex case — it warm-transfers to a human agent with a full live summary of what's been discussed. Human-to-AI handovers also work for back-office follow-ups.

EasyVoice is industry-agnostic. We've designed it for high-call-volume operations of any kind — utilities, telco, retail, logistics, HR shared services, public sector. If your team answers a lot of repetitive calls, we can help.

Get in touch

Book a 20-minute demo with our team.

Pick a time that works for you. You'll see your own scenario running on EasyVoice, with a concrete view of integration, security, and timeline.