Technology & security

The stack behind EasyVoice.

For technical approvers: conversation engine, routing, integrations and data protection.

Conversation engine

Modern STT + LLM + TTS pipeline with VAD and barge-in for natural turn-taking and low latency.

Topic-based routing

No IVR tree: listen, understand, resolve. Only exceptions go to the right place.

Agentic actions

Book/reschedule appointments, CRM updates, downstream workflows via API and MCP, with structured data extraction.

Integration as a service

Scoped and agreed upfront, including specialist software with no off-the-shelf integration.

Integrations

Connects to the systems you already run.

EasyVoice sits on top of your existing stack. No rip-and-replace. It plugs into your telephony, your CRM, and your backend systems via standard APIs.

Telephony

SIP trunk or number forwarding. Works with your existing phone numbers. No migration needed.

CRM & backend systems

REST API and webhook support. Call outcomes, transcripts, and extracted data pushed in real time.

EHR & clinical systems

Reads and writes structured data to health information systems. Designed for healthcare data handling requirements.

Calendars & scheduling

Live availability checks and booking confirmation directly on the call. No manual follow-up needed.

MCP server support included. Connect any tool that exposes an MCP endpoint.
Security & compliance

Engineered for regulated industries.

EasyVoice was built from day one to live next to sensitive customer data: patient records, financial accounts, identity information. Compliance is not an afterthought, it's the architecture.

EU data protection

All processing under EU data protection law. We sign a DPA, run an automated consent step at the start of every call, and support role-based access.

EU data residency

European cloud hosting only. Your data never leaves the EU. No transatlantic transfer, no third-country exposure.

Human escalation & control

Urgent topics can be configured to forward directly to your staff. Transfer to a person the moment the caller asks, with the summary and captured data.

Start with one call workflow.

Free up your team →